FAQs
Frequently Asked Questions (FAQs)
Welcome to the FAQ page of HIA India! Herein are some common concerns usually arising with respect to products, services, or policy; for anything other than the above, feel free to contact us.General Queries
1. What exactly does HIA India do?
HIA India is the best and most popular high-quality platform serving Ayurvedic products, healthcare solutions,It strives in all its programs and objectives towards the promotion of holistic wellness, sustainable health solutions.
Welcome to the FAQ page of HIA India! Herein are some common concerns usually arising with respect to products, services, or policy; for anything other than the above, feel free to contact us.General Queries
1. What exactly does HIA India do?
HIA India is the best and most popular high-quality platform serving Ayurvedic products, healthcare solutions,It strives in all its programs and objectives towards the promotion of holistic wellness, sustainable health solutions.
2. How do I contact HIA India?
You may reach us on:
Email: haridwarinternationalayurved@gmail.com
You may reach us on:
Email: haridwarinternationalayurved@gmail.com
Phone: +91 9771154841
Social Media: Find us on [Facebook, Instagram, Twitter, LinkedIn]
Social Media: Find us on [Facebook, Instagram, Twitter, LinkedIn]
3. Where is HIA India located?
HIA India is present at Haridwar and offers services to all over India.
Orders & Shipping
4. I'm placing an order.
Order placing is done through our website after browsing items, adding products to the cart, coking checkout, and paying to complete the purchase.
5. What are your accepted payment methods?
Here are the accepted payment methods:
Credit/Debit Cards (Visa, Mastercard, etc.)
UPI and Online Banking
Digital Wallets (Google Pay, Paytm, PhonePe, etc.)
6. How long does it usually take?
It varies according to the location.
Metro Cities: 3-5 business days
Other Cities/Towns: 5-7 business days
International Orders: 10-15 business days
HIA India is present at Haridwar and offers services to all over India.
Orders & Shipping
4. I'm placing an order.
Order placing is done through our website after browsing items, adding products to the cart, coking checkout, and paying to complete the purchase.
5. What are your accepted payment methods?
Here are the accepted payment methods:
Credit/Debit Cards (Visa, Mastercard, etc.)
UPI and Online Banking
Digital Wallets (Google Pay, Paytm, PhonePe, etc.)
6. How long does it usually take?
It varies according to the location.
Metro Cities: 3-5 business days
Other Cities/Towns: 5-7 business days
International Orders: 10-15 business days
7. What do I do to get it?
Once the order is dispatched, tracking link information will be sent to you via email/SMS. You can also check the status under My Orders in your account.
Returns & Refunds
8. What is your returns policy?
This is our returns policy: [7-15] days. If any items are damaged or incorrect, requests for return or exchange should be made within [X] days of receipt.
9. How can I send in return or refund requests?
Here are the return initiation processes:
Contact us using support with order number details.
Provide images of the product .
Pickup arrangements will be made by our team.
Refunds will be processed within 10 days based on approval.
Once the order is dispatched, tracking link information will be sent to you via email/SMS. You can also check the status under My Orders in your account.
Returns & Refunds
8. What is your returns policy?
This is our returns policy: [7-15] days. If any items are damaged or incorrect, requests for return or exchange should be made within [X] days of receipt.
9. How can I send in return or refund requests?
Here are the return initiation processes:
Contact us using support with order number details.
Provide images of the product .
Pickup arrangements will be made by our team.
Refunds will be processed within 10 days based on approval.
10. Can I cancel my order?
Yes, provided that it has not yet been shipped. Cancellation is impossible once it has been dispatched.
Products & Services
11. Are the products safe to use developed by HIA India?
Yes! All our products have been made using high-quality, certified ingredients without compromising on safety and quality standards.
12. Do you have wholesale or bulk purchases?
Thus, we do bulk purchases. Talk to our sales team for further details and specific rates.
Miscellaneous
13. Do you have a loyalty program or discounts?
We surely do. Discounts, referral programs, and seasonal sales happen to be in our midst. Subscribe to our newsletter for updates.
14. Can I work with HIA India?
Definitely! You are a blogger, influencer, or business searching for a collaboration, write to us through e-mail.
For any other questions, feel free to contact us. We’re happy to help!
Yes, provided that it has not yet been shipped. Cancellation is impossible once it has been dispatched.
Products & Services
11. Are the products safe to use developed by HIA India?
Yes! All our products have been made using high-quality, certified ingredients without compromising on safety and quality standards.
12. Do you have wholesale or bulk purchases?
Thus, we do bulk purchases. Talk to our sales team for further details and specific rates.
Miscellaneous
13. Do you have a loyalty program or discounts?
We surely do. Discounts, referral programs, and seasonal sales happen to be in our midst. Subscribe to our newsletter for updates.
14. Can I work with HIA India?
Definitely! You are a blogger, influencer, or business searching for a collaboration, write to us through e-mail.
For any other questions, feel free to contact us. We’re happy to help!